Privacy Policy
Effective Date: May 26, 2025
CityPlanner.ai respects your privacy. This policy outlines how we collect, use, and protect your data.
1. Information We Collect
- Email, name, and payment confirmation from Stripe
- IP address and browser info for analytics and fraud detection
- Property search inputs and report queries
2. How We Use Your Data
- To deliver property and planning reports
- To improve service accuracy and user experience
- To detect abuse and prevent fraud
- To communicate with you if support is required
3. Who We Share It With
- Stripe: for payment processing
- AWS: for secure hosting and data storage
- No other third parties unless required by law
4. Data Retention
Reports and associated data are retained for 12 months. Account and purchase records are retained per Australian tax law.
5. Your Rights
You may request deletion of your data at any time. You may opt out of marketing emails at any time.
6. Security
We use SSL, encrypted storage, and access controls. Stripe handles all credit card data.
7. Contact
For any privacy concerns, contact: privacy@athenian.io